Delivery Policy

1. Delivery Charge

Our standard delivery charge is: £4.95

2. General Information

We are committed to delivering your order quickly and safely. All orders are processed and dispatched within 1–3 working days (Monday–Friday, excluding public holidays) after payment has been received. Once your order has been shipped, you will receive a confirmation email containing your tracking information (where applicable).

3. UK Delivery

We offer delivery across the United Kingdom using trusted courier and postal services.

  • Standard Delivery: Typically arrives within 2–5 working days after dispatch.
  • Express Delivery (Courier): Typically arrives within 1–2 working days after dispatch.

Delivery times are estimates and may vary during busy periods or due to factors outside our control.

4. International Delivery

We ship worldwide using a combination of reliable international courier services and postal networks.

  • Standard International Delivery: Estimated delivery within 7–14 working days, depending on the destination.
  • Express International Delivery (Courier): Estimated delivery within 3–7 working days.

Please note that international orders may be subject to customs inspections, import duties, and local taxes, which are the responsibility of the recipient. Delivery times may be affected by customs processing in the destination country.

5. Tracking

Where tracking is available, you will receive a tracking number via email once your order has been dispatched. Some standard postal services may not include tracking.

6. Special Delivery Requests

If you require special delivery arrangements, such as guaranteed next-day service, timed delivery, or specific courier preferences, please contact us before placing your order. We will do our best to accommodate your request and provide a tailored shipping quote if needed.

7. Delays and Issues

While we strive to meet all estimated delivery times, occasional delays may occur due to factors beyond our control (e.g., weather conditions, customs delays, postal disruptions). If your order has not arrived within the expected timeframe, please contact us so we can assist you.